Cancellation Policy

Effective Date: April 21, 2025

1. Right to Cancel

Clients may cancel their use of the Outharm service at any time through the account portal.

2. Effect of Cancellation

• Cancellation halts future billing cycles.
• All moderation services used before cancellation will be invoiced as part of the final monthly bill.
• No refunds will be provided for usage during any portion of the billing cycle, even if unused credits or time remain.

3. Non-Payment Policy

• Invoices are due immediately upon issuance unless otherwise agreed.
• If an invoice is not paid within 14 days, the account will be suspended.
• While suspended, users will be blocked from initiating new moderation requests or creating new subscriptions.
• Full restoration of service requires payment of all outstanding invoices.